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Update Information

The Peak Health database is updated and refreshed semi-weekly; information may not be current if changes are not reported. The Peak Health website has a notification option for any potential discrepancies within the directory.

Please contact the provider before making an appointment to verify the provider continues to be part of our network. A prior authorization or referral may be required to access some providers. Members can ask if the treatment they are requesting from a network provider is covered. Members should refer to their Certificate of Coverage or contact Peak Health Member Service at 1-833-9-MYPEAK (1-833-969-7325) Monday through Friday 8:00am to 5:00pm ET, excluding holidays to determine if the provider type is covered.

The Peak Health network consists of a full range of primary care and specialist practitioners, and hospitals/facilities. When developing our network, consideration is made of the provider's location in relation to where our members live. Our aim is for all members to have access within a reasonable distance to all types of providers. Peak Health has partnered with Aetna First Health to complement the providers in our local service area to offer you a robust national network with access in all 50 states. The First Health Complementary Network can be accessed through https://peakhealth.org/first-health-network/

To request a hard copy of Peak Health's provider directory, please call Member Service at 1-833-5-MYPEAK (1-833-569-7325) Monday-Friday, 8am-5pm excluding holidays. TTY users should call 711. We will mail a hard copy of the pertinent portion of the provider directory to members or a prospective member within five (5) business days of your request. Should you require this in other formats, such as large print, braille, or audio, Member Service at 1-833-5-MYPEAK (1-833-569-7325) Monday-Friday, 8am-5pm excluding holidays, will assist. Peak Health Insurance Corporation is a (PPO) plan. Peak Health Insurance Corporation complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.

Peak Health nor any of its Licensees shall be liable for any losses, damages, or uncovered charges as a result of using this provider directory or receiving care from a listed provider.