Peak Health is proud to announce it has been recognized as a Press Ganey 2025 Human Experience Pinnacle of Excellence Award® winner, earning top honors for Highest Overall CAHPS Ratings – Local PPO and Highest Prescription Drug CAHPS Ratings – Local PPO.
This prestigious recognition reflects Peak Health’s leadership in delivering an exceptional member experience. The Human Experience Pinnacle of Excellence Award is presented to organizations that demonstrate sustained, year-over-year excellence and improvement in consumer experience.
This recognition is a testament to Peak Health’s continued commitment to making health care more accessible, understandable, and collaborative. Through a strong focus on quality, service, and member engagement, Peak Health has consistently prioritized meaningful improvements that enhance the overall health care experience.
CAHPS (Consumer Assessment of Healthcare Providers and Systems) ratings are a nationally recognized measure of member satisfaction and experience. Achieving the highest ratings in both overall experience and prescription drug services highlights Peak Health’s dedication to clear communication, coordinated care, and dependable support for its members.
Peak Health continues to strengthen partnerships with trusted providers and community organizations to improve health outcomes across the region, ensuring members have access to high-quality care close to home. This award further underscores Peak Health’s focus on innovation, accountability, and excellence in health care delivery.
To view Peak Health’s CAHPS Results visit: https://peakhealth.org/wp-content/uploads/2026/01/Peak-CAHPS-Webpage-V2-002_Final-Version-for-Publishing.pdf