Provider information is updated within 30 days of receipt, or within 30 days of effective date of change. The Peak Health database is updated and refreshed semi-weekly; information may not be current if changes are not reported.
Providers: You can submit a change request using our online form found here under Additional Resources. If you have any questions, please contact Peak Health Provider Service at 1-833-9-MYPEAK (1-833-969-7325) Monday through Friday 8:00am to 5:00pm ET, excluding holidays.
Members: Don't see your provider or facility? Not to worry! Peak Health has partnered with Aetna's First Health Network to complement the providers in our local service area to offer you a robust national network with access in all 50 states. The First Health Network can be accessed by clicking here. You may also contact Peak Health Member Service to assist in confirming provider participation, 1-833-5-MYPEAK (1-833-569-7325) Monday through Friday 8:00am to 5:00pm ET, excluding holidays.